Social Media & SMS Automation — The Smart Website Add-On

Your custom website gets you found online. The Smart Website add-on turns that traffic into revenue — automatically. For just +$100/month on top of your website plan, you get automated review requests, SMS and email follow-ups, online invoicing, missed call text-back, appointment scheduling, and a custom CRM built for your business.

No extra apps. No third-party subscriptions. No learning curve. It's all built into your website and managed from one dashboard. View pricing.

What's Included in the Smart Website Add-On

Automated Review Requests

Google reviews are one of the most powerful local SEO and trust signals for small businesses. The Smart Website add-on automatically sends review request campaigns to your customers after a service — via SMS or email — prompting them to leave a Google review. More reviews mean higher Google Maps rankings, more trust, and more customers choosing you over competitors.

No more awkwardly asking customers to leave a review. No more forgetting to follow up. The system handles it automatically so your review count grows consistently.

Missed Call Auto Text-Back

Every missed call is a potential lost customer. With the Smart Website add-on, when you miss a call, your business automatically sends an SMS text to the caller within seconds — something like "Hey, sorry we missed your call! How can we help?" This keeps the conversation alive and prevents leads from calling your competitor instead.

Studies show that businesses that respond within 5 minutes are 100x more likely to connect with a lead than those that wait 30 minutes. Auto text-back ensures you respond instantly — every time.

Automated SMS & Email Follow-Ups

When a new lead comes in through your website, the Smart Website add-on triggers automated follow-up sequences via SMS and email. These aren't generic marketing blasts — they're personalized messages designed to nurture the lead, answer common questions, and guide them toward booking or purchasing.

You can customize the timing, messaging, and number of follow-ups. Whether it's a new contact form submission, a quote request, or an appointment inquiry, your leads get timely, professional follow-up without you lifting a finger.

Online Invoicing, Estimates & Quotes

Stop chasing payments with paper invoices and manual reminders. The Smart Website add-on lets you send professional invoices, estimates, and quotes directly to your customers. Customers can view and pay online — including deposits — right from their phone or computer.

Features include:

• Professional branded invoices with your logo and colors
• Estimates and quotes that convert to invoices
• Online payment processing (credit/debit card)
• Deposit collection for jobs and services
• Payment reminders and receipt tracking

Appointment Scheduling & Notices

Let customers book appointments directly through your website — no back-and-forth phone tag. The system sends automatic confirmation and reminder notices via SMS and email, reducing no-shows and keeping your calendar full.

Custom CRM Built for Your Business

Every Smart Website comes with a custom CRM (Customer Relationship Management) system tailored to your business. Track leads, manage contacts, view conversation history, and see where every customer is in your pipeline — all from one dashboard. No need for separate CRM software or expensive subscriptions.

Who Is the Smart Website Add-On For?

The Smart Website add-on is ideal for small businesses that want to:

• Build Google reviews without manually asking every customer
• Never miss a lead — auto text-back catches every missed call
• Automate follow-ups so leads don't slip through the cracks
• Send invoices and collect payment without separate software
• Schedule appointments and reduce no-shows
• Manage customers in one place instead of spreadsheets and sticky notes

It's especially popular with home service contractors (roofers, plumbers, HVAC, electricians), law firms, medical/dental offices, salons, and real estate agents — any business where follow-up speed and review generation directly impact revenue.

Pricing — Simple and Affordable

The Smart Website add-on is +$100/month on top of your custom website plan. That means:

• Small Business + Smart Website: $275/month total
• Includes everything in your website plan PLUS all automation features
• No contracts, no setup fees

Compare that to buying separate subscriptions for a CRM ($50–$300/mo), invoicing software ($20–$50/mo), review management ($30–$100/mo), and SMS automation ($50–$200/mo). The Smart Website add-on replaces all of them. See full pricing.

Frequently Asked Questions

What is the Smart Website add-on?

It's a +$100/month upgrade to your Norman Web Design website that adds business automation — automated review requests, SMS/email follow-ups, online invoicing, missed call text-back, appointment scheduling, and a custom CRM.

Can you automate my Google review requests?

Yes. The system automatically sends review request messages to your customers after service — via SMS or email — to build your Google review count consistently and hands-free.

Do I need separate invoicing software?

No. Online invoicing, estimates, quotes, and payment collection are all included in the Smart Website add-on. Customers can pay online directly.

What happens when I miss a phone call?

An automatic SMS text is sent to the caller within seconds, keeping the lead engaged and preventing them from calling a competitor.

Start Automating Your Business

Stop losing leads to slow follow-ups. Stop forgetting to ask for reviews. Stop juggling separate apps for invoicing, scheduling, and customer management. Get the Smart Website add-on and run your business smarter.

Contact Norman Web Design today or call (405) 761-8429 to add Smart Website to your plan.

Service Areas

Smart Website automation for businesses in Norman, Oklahoma City, Tulsa, Dallas, Wichita, Kansas City, and nationwide. Also see our SEO services and custom branding.

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