Privacy Policy
Effective Date: Thu Dec 18 2025 17:23:29 GMT+0000 (Coordinated Universal Time)
At Norman Web Design, we respect your privacy and are committed to protecting any personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We only collect information that you voluntarily provide to us through our website forms or direct communication.
- Name
- Email address
- Phone number
- Address or service location (if provided)
- Any additional information you submit through a form or message
Information We Do Not Collect
We do not use cookies, tracking pixels, behavioral analytics, or third-party advertising trackers. Our website is built as a static site using Eleventy (11ty) and hosted on Netlify, which allows us to operate without invasive tracking technologies.
How We Use Your Information
The information you provide is used solely to:
- Respond to inquiries or quote requests
- Schedule services or appointments
- Provide customer support
- Communicate about your requested services
- Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information.
Sharing of Information
Your information may be shared only in limited circumstances:
- With service providers strictly necessary to operate our business (such as email or form delivery services)
- When required by law or legal process
- With your explicit consent
Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.
Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your personal data
To make a request, please contact us using the information below.
SMS / Text Messaging Policy
By submitting your phone number through our website or communicating with us via text message, you consent to receive SMS messages from Norman Web Design. These messages may include appointment confirmations, service updates, or follow-up communications.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP
We do not share your phone number with third parties for marketing purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our website or at:
Norman Web Design
https://normanwebdesign.com/contact
